Warranty and service alerts

A warranty that expires unnoticed is money left on the table; a missed service becomes a breakdown. Velosiq watches both dates for you.

Neither alert costs anything to set up beyond entering a date you already know — and both fail quietly if you skip it, which is exactly why equipment tends to run out of warranty unnoticed.

Warranty alerts

Give your assets a Warranty Expiry date and Velosiq keeps watch:

  • Dashboard — the "Warranties expiring soon" card counts active assets whose warranty ends within the next 30 days, linking straight to your asset list
  • Notifications — the bell icon alerts you when a warranty enters your warning window, checked daily

Choose your window in Settings → Notifications: get warned 7, 14, 30, 60, or 90 days ahead (30 is the default). Big-ticket equipment deserves the 90-day setting — enough runway to schedule a warranty-covered repair before the coverage ends.

The window is one setting for your whole account, not per asset, so choose it for the equipment where being late actually hurts. The check runs once each morning, so a warranty crossing into your window today surfaces tomorrow rather than the instant it qualifies.

Service alerts

Set a Next Service Date on an asset (directly, or by scheduling it from a maintenance entry) and:

  • Overdue service dates render red in the asset list and on the asset page, marked "(overdue)"
  • The Service Alerts card on the Assets ROI analytics tab counts what's overdue and what's due within 30 days — green when everything's current

Service dates behave differently from warranties on purpose: a warranty has one real deadline, while a service date rolls forward every time the work is done. That is why the maintenance dialog offers to set the next one — it keeps the cycle alive without anyone having to remember to restart it.

The rhythm that works

  1. When equipment arrives: record purchase date, warranty expiry, and the first service date
  2. When it's serviced: log the entry and schedule the next service in the same dialog
  3. Let the alerts do the remembering

The failure mode to watch for is an asset with no dates at all. It never turns red, never appears in a card, and never generates a notification — so a fleet that looks entirely healthy may simply be a fleet nobody has filled in. If the Service Alerts card is green, confirm it is green because everything is current rather than because nothing is tracked.

See Notifications for how alerts are delivered.