Account & Billing

Plans, team members, and notification settings

Everything about the account itself: your plan, the people on it, and what Velosiq sends on your behalf.

Choosing and changing your plan covers upgrading, downgrading and cancelling. Changes to paid plans run through Stripe's own billing portal, so your card details are never held by Velosiq. Team members and roles covers inviting people and what owners, admins and members can each do.

Notifications and emails from Velosiq explain what gets sent, to whom, and how to turn things down — including the distinction between mail Velosiq sends you and mail it sends your clients under your own name.

The activity log is the account's memory: who changed what, when, and from where, including failed sign-in attempts and the moment a client accepted a proposal. It is on every plan — what changes by tier is how far back it goes, from 30 days on Solo to unlimited on Team. It cannot be edited or deleted by anyone, including you, which is what makes it worth having.

Also here: resetting your password and sending feedback.

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